Thursday, March 17, 2011

More Recent Feedback

On Tuesday, January 11, 2011 I was on my way to Bloomington to attend a conference. Somewhere on 494 my drivers side window blew up. Not being very familar with the cities, I was directed to an exit that took me to the Youngstedts Goodyear shop in Minnetonka, on Hwy. 7. Once there I asked if they had any knowledge of glass replacement and they directed me to the MAACO store located in Chanhassen. After a couple of phone calls with Jeff Stone and Mike (never heard Mike's last name) and a conference call between Mike J and my insurance company, the gentlemen involved took very good care of me. Jeremy Anderson at the Goodyear shop allowed me to leave my vehicle there over night, then MAACO picked it up on Wed., replaced the window and delivered my vehicle to the Sheraton in Bloomington by late morning on Wed. I received terrific service by very professional gentlemen. They treated me very well and with respect. I couldn't have asked for more.


When service of this level is performed someone needs to know so please thank all the gentlemen involved for me.

Pam
Sauk Rapids, MN

Thanks Pam, we appreciate your business!  Thanks for taking the time to tell us about your experience.  We're glad we were able to help you out of a jam!

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